ccrandall77
Aug 11, 04:00 PM
I'm eligible for a new phone in just five days. As of right now I'm going to get the Chocolate because I like the style. Couldn't really care less about listening to music on my phone, that's what my iPod's for. ;)
But...but...if Apple does release a phone and I've already bought the Chocolate then I'll be kicking myself to no end. But on the other hand, how likely is it that the iPhone will even work on Verizon?
Bah! I need a new phone! :(
You might want to read some reviews on the Chocolate before buying it. I've seen a handful of reviews that were less than favorable.
A good resource is Phonescoop.com. They usually have a decent amount of user reviews upon which you can base your purchasing decisions.
But...but...if Apple does release a phone and I've already bought the Chocolate then I'll be kicking myself to no end. But on the other hand, how likely is it that the iPhone will even work on Verizon?
Bah! I need a new phone! :(
You might want to read some reviews on the Chocolate before buying it. I've seen a handful of reviews that were less than favorable.
A good resource is Phonescoop.com. They usually have a decent amount of user reviews upon which you can base your purchasing decisions.
aaronb
Jul 27, 03:21 PM
I always thought it was "Time" but I could be wrong!
dernhelm
Aug 7, 04:11 PM
Maybe not in a client type computer but it exists in Windows Server 2003 and it is called Volume Shadow Copy.
Of curse it doesn't look as nice !
You're the closest so far, except that it is by turns both not as sophisticated as a Snapshot, and in some sense more sophisticated. A snapshot allows you to "capture" the current state of a disk at a particular point in time - further new updates do not impact the snapshot. This assures a consistent backup as of a given point in time. This is not what Apple is doing here, as they are simply storing the old version of the file on the backup system.
However, in Time Machine, "snapshots" are not deliberate actions, they occur everytime something is changed. It would be tedious/near impossible to restore your entire disk back to a certain known good point using Time Machine - but that's a SysAdmin thing. It is almost simplicity itself to restore a given file or set of files back to what they were 30 minutes ago. And that is something that "everyman" needs a lot. If your choices are your current corrupt version, or the version as of the last snapshot, that is often a choice between bad and worse.
Of curse it doesn't look as nice !
You're the closest so far, except that it is by turns both not as sophisticated as a Snapshot, and in some sense more sophisticated. A snapshot allows you to "capture" the current state of a disk at a particular point in time - further new updates do not impact the snapshot. This assures a consistent backup as of a given point in time. This is not what Apple is doing here, as they are simply storing the old version of the file on the backup system.
However, in Time Machine, "snapshots" are not deliberate actions, they occur everytime something is changed. It would be tedious/near impossible to restore your entire disk back to a certain known good point using Time Machine - but that's a SysAdmin thing. It is almost simplicity itself to restore a given file or set of files back to what they were 30 minutes ago. And that is something that "everyman" needs a lot. If your choices are your current corrupt version, or the version as of the last snapshot, that is often a choice between bad and worse.
NJRonbo
Jun 15, 04:31 PM
So, again I am hoping our Radio Shack rep here can tell
us if the stores will be getting shipments of the iPhone for
the general population on launch day.
I think I can persuade the owner into at least calling me at
home when his shipment arrives.
us if the stores will be getting shipments of the iPhone for
the general population on launch day.
I think I can persuade the owner into at least calling me at
home when his shipment arrives.
leekohler
Mar 1, 10:23 AM
Lee, you should already know my answer to that question. It's an emphatic "no." Nor do I support the gay rights movement.
I don't tell others what to do, but that doesn't mean I think it's all right for them do everything they want to do. I'll share my opinions with others if they're willing to hear them. I don't want to control anyone, and I will not be a codependent caregiver. I refuse to protect others from negative consequences when they need to learn from them.
But you ARE trying to control others Bill. It's quite obvious. There are no negative consequences inherent to being gay. I'm a 43 year old man, and quite happy. The only negative consequences I've suffered have been at the hands of people like you, who think you know how everyone should live and try to force your beliefs on us with laws. You absolutely want to control others, or at the very least, impose your punishments on us.
My parents, especially my Mom, hated to see me do some foolish things when I was a boy. They let me walk the half mile to the steakhouse when they knew that I probably would have been too tired to walk back home. They let me stand outdoors in the winter when I tried to run away from home in the winter. The front porch was too icy for me to stand on, so I couldn't walk down the steps.
Hmm...but did they make any laws against you doing any of those things?
I believe that people with same-sex attractions are endangering themselves at least physically when they have sex with each other. So I'll post a link to some evidence for my opinion (http://www.catholiceducation.org/articles/homosexuality/ho0075.html). Notice, the document's author is a medical doctor.
There are risks inherent in any sexual activity Bill, heterosexual or homosexual. I'm well aware of the risks of both. Apparently, you seem to feel that all gay men engage in sodomy, which is far from the truth. Also, many of these statistics are based on the results of promiscuous behavior. Gay people marrying would discourage promiscuity, which would most likely reduce those statistics. One would think you should be pro gay marriage rights in that case. But hey, we all know that's not what your real concern is. Your concern is to get everyone to conform to your rules.
I don't tell others what to do, but that doesn't mean I think it's all right for them do everything they want to do. I'll share my opinions with others if they're willing to hear them. I don't want to control anyone, and I will not be a codependent caregiver. I refuse to protect others from negative consequences when they need to learn from them.
But you ARE trying to control others Bill. It's quite obvious. There are no negative consequences inherent to being gay. I'm a 43 year old man, and quite happy. The only negative consequences I've suffered have been at the hands of people like you, who think you know how everyone should live and try to force your beliefs on us with laws. You absolutely want to control others, or at the very least, impose your punishments on us.
My parents, especially my Mom, hated to see me do some foolish things when I was a boy. They let me walk the half mile to the steakhouse when they knew that I probably would have been too tired to walk back home. They let me stand outdoors in the winter when I tried to run away from home in the winter. The front porch was too icy for me to stand on, so I couldn't walk down the steps.
Hmm...but did they make any laws against you doing any of those things?
I believe that people with same-sex attractions are endangering themselves at least physically when they have sex with each other. So I'll post a link to some evidence for my opinion (http://www.catholiceducation.org/articles/homosexuality/ho0075.html). Notice, the document's author is a medical doctor.
There are risks inherent in any sexual activity Bill, heterosexual or homosexual. I'm well aware of the risks of both. Apparently, you seem to feel that all gay men engage in sodomy, which is far from the truth. Also, many of these statistics are based on the results of promiscuous behavior. Gay people marrying would discourage promiscuity, which would most likely reduce those statistics. One would think you should be pro gay marriage rights in that case. But hey, we all know that's not what your real concern is. Your concern is to get everyone to conform to your rules.
greenstork
Jul 31, 12:01 PM
Multimedia, Snowy and Grokgod,
Thanks for the continued thoughts. A store manager said she would be flexible with the 14 day return date, as lnog as I understand that I would pay the restock fee of 10%. What that means to me is I will hold on to this machine until the WWDC and if new model is announced I will return and repurchase, eating the restock fee.( Kind of a pay for usage plan I look at it as.) If no new enhancements are announced with the iMac i guess I will keep mine.
However, there is the thought as one of you have brought up to just reetuen and wait until Sept. when it may be more likely to arrive. A slippery slop0e I know but I am leaning mroe toward a return and repurchase, as a sort of insruance policy of sorts.
I know I can't have my cake and eat it...., but I was looking for insight into how likely an improvement in the iMac is this August.
Thanks again!
Merk850
That's an accommodating manager that you found. The lesson learned here I suppose, and it's been said time and time again, is never buy a new computer before a major Mac conference (Macworld SF & Paris, and WWDC).
Thanks for the continued thoughts. A store manager said she would be flexible with the 14 day return date, as lnog as I understand that I would pay the restock fee of 10%. What that means to me is I will hold on to this machine until the WWDC and if new model is announced I will return and repurchase, eating the restock fee.( Kind of a pay for usage plan I look at it as.) If no new enhancements are announced with the iMac i guess I will keep mine.
However, there is the thought as one of you have brought up to just reetuen and wait until Sept. when it may be more likely to arrive. A slippery slop0e I know but I am leaning mroe toward a return and repurchase, as a sort of insruance policy of sorts.
I know I can't have my cake and eat it...., but I was looking for insight into how likely an improvement in the iMac is this August.
Thanks again!
Merk850
That's an accommodating manager that you found. The lesson learned here I suppose, and it's been said time and time again, is never buy a new computer before a major Mac conference (Macworld SF & Paris, and WWDC).
Macaroony
Mar 1, 02:22 PM
@CoCo & Bill: Please, just stop arguing with bogus reasons. The Catholic Church has everything wrong and upside down and only to control its followers. You two are a perfect example thereof.
CoCo, heterosexuality is not the norm, at least not outside our social understanding. In ancient Greece and Rome, sexuality wasn't even up for discussion. You followed a certain social conduct and explored your sexuality as you saw fit and didn't question it or that of others. When Christianity started taking over the laws and moral standards, they made it so they could control everything people do. Your reasoning comes from the same source as those who wrote the medical journals that condemn homosexuality as a mental illness. They did so out of fear of the unknown - the very essence th the Catholic Church uses to control its followers.
And Bill, please go out and live a little. Get a nice girlfriend and explore your and her sexuality a little and see how much more relaxed your attitude about the world can be. There's more to life than waiting for God's instructions. He certainly wouldn't want you to waste your life on such trivial things like analyzing other people's sexuality.
You two need to expand your world view and accept that there are plenty of things that make you uncomfortable, but there is no reason to condemn them so exhaustingly. You cannot reverse progress and you certainly cannot control the lives of other people.
There are plenty of folks in Northern Africa that can vouch for that.
CoCo, heterosexuality is not the norm, at least not outside our social understanding. In ancient Greece and Rome, sexuality wasn't even up for discussion. You followed a certain social conduct and explored your sexuality as you saw fit and didn't question it or that of others. When Christianity started taking over the laws and moral standards, they made it so they could control everything people do. Your reasoning comes from the same source as those who wrote the medical journals that condemn homosexuality as a mental illness. They did so out of fear of the unknown - the very essence th the Catholic Church uses to control its followers.
And Bill, please go out and live a little. Get a nice girlfriend and explore your and her sexuality a little and see how much more relaxed your attitude about the world can be. There's more to life than waiting for God's instructions. He certainly wouldn't want you to waste your life on such trivial things like analyzing other people's sexuality.
You two need to expand your world view and accept that there are plenty of things that make you uncomfortable, but there is no reason to condemn them so exhaustingly. You cannot reverse progress and you certainly cannot control the lives of other people.
There are plenty of folks in Northern Africa that can vouch for that.
gauriemma
Jul 27, 01:25 PM
I never thought there'd come a day when I needed to know anything about what kind of chips Intel was coming out with.
AidenShaw
Jul 14, 03:54 PM
Now, that is FUNNY!
However, based on availability, Apple could get up to 3GHz if they
really wanted to:
Dual Core Intel� Xeon� Processors 5160 (4MB L2 Cache, 3 GHz 1333MHz FSB)
Perhaps "one more thing......"
Seven day delivery (which is standard) for dual 3.0 GHz Woodies.
Availability is not a big problem.
However, based on availability, Apple could get up to 3GHz if they
really wanted to:
Dual Core Intel� Xeon� Processors 5160 (4MB L2 Cache, 3 GHz 1333MHz FSB)
Perhaps "one more thing......"
Seven day delivery (which is standard) for dual 3.0 GHz Woodies.
Availability is not a big problem.
MacinDoc
Aug 26, 12:45 AM
Yep. My serial falls into the range and the website still won't accept it. I guess I will have to sit on hold Monday morning.
According to some people who have spoken with Apple customer service reps, some batteries within the listed ranges were not manufactured by Sony, which is why they don't qualify for replacement. Apparently, there is no easy way for the consumer to identify whether his/her battery is a Sony or not.
I suspect that because of all of the confusion, Apple will end up replacing all of the batteries in the listed ranges, whether they are Sony-manufactured or not, to avoid the wrath of customers who believe they are being ripped off if their batteries don't qualify. In the past, Apple has gone beyond what was required to correct situations that just looked bad.
Maybe this whole thing would have been easier if the serial numbers on the batteries somehow indicated their manufacturer (of course, that's just hindsight, but I hope Apple remembers this in the future).
According to some people who have spoken with Apple customer service reps, some batteries within the listed ranges were not manufactured by Sony, which is why they don't qualify for replacement. Apparently, there is no easy way for the consumer to identify whether his/her battery is a Sony or not.
I suspect that because of all of the confusion, Apple will end up replacing all of the batteries in the listed ranges, whether they are Sony-manufactured or not, to avoid the wrath of customers who believe they are being ripped off if their batteries don't qualify. In the past, Apple has gone beyond what was required to correct situations that just looked bad.
Maybe this whole thing would have been easier if the serial numbers on the batteries somehow indicated their manufacturer (of course, that's just hindsight, but I hope Apple remembers this in the future).
cgmpowers
Aug 7, 04:23 PM
Microsoft officially CANNED Virtual PC... Apple's been giving accolades to Boot Camp and Paralles.. The 'ribbing of so-called "Vista 2.0" on the banner'..
It's obviously not such a secret after all that MS apps will eventually be allowed to run ontop of OS X withouth ever installing a Windows operating system..
My bets are on some kind of Boot Camp-ish feature that will allow for native installation of Windows applications -- without Windows -- right into OS X. It would obliterate the need for applications to be written for both Windows and Mac.
<ducks and waits for flamers to whine about how impossible this is>
It's obviously not such a secret after all that MS apps will eventually be allowed to run ontop of OS X withouth ever installing a Windows operating system..
My bets are on some kind of Boot Camp-ish feature that will allow for native installation of Windows applications -- without Windows -- right into OS X. It would obliterate the need for applications to be written for both Windows and Mac.
<ducks and waits for flamers to whine about how impossible this is>
Kevin Monahan
Apr 6, 01:53 PM
I don't believe the mercury engine works on anything but nVidia cards.
Close, but not quite right.
The Mercury Playback Engine is composed of 3 things:
1. 64 Bit Application
2. Multithreaded Application
3. Processing of some things using CUDA (an NVIDIA card)
If you don't have a CUDA based video card, you still have the Mercury Playback Engine (software) available. What you probably meant to say is that hardware acceleration for the Mercury Playback Engine is not available unless it's a CUDA card.
More info: http://blogs.adobe.com/premiereprotraining/2011/02/cuda-mercury-playback-engine-and-adobe-premiere-pro.html
Best,
Kevin
Close, but not quite right.
The Mercury Playback Engine is composed of 3 things:
1. 64 Bit Application
2. Multithreaded Application
3. Processing of some things using CUDA (an NVIDIA card)
If you don't have a CUDA based video card, you still have the Mercury Playback Engine (software) available. What you probably meant to say is that hardware acceleration for the Mercury Playback Engine is not available unless it's a CUDA card.
More info: http://blogs.adobe.com/premiereprotraining/2011/02/cuda-mercury-playback-engine-and-adobe-premiere-pro.html
Best,
Kevin
portishead
Apr 11, 08:16 PM
They are abandoning it. I know quite a few FCP editors who have switched to Avid MC5 or Premiere Pro.
We are large facility with about 10-12 full time FCP editors and we will probably switch to Avid MC5 unless Apple provides *needed* features for the future.
I'd there's a general mood of 'Apple is abandoning FCP' in the post community and facilities/users are setting up their exit strategies.
And its a strategy. Buying into new software is expensive and time consuming.
Overreact much? FCP hasn't even been announced and your company is already talking about jumping ship? I call b.s. I'm in LA and I haven't heard anyone talking about switching anything. What needed features do you need that don't already exist?
We are large facility with about 10-12 full time FCP editors and we will probably switch to Avid MC5 unless Apple provides *needed* features for the future.
I'd there's a general mood of 'Apple is abandoning FCP' in the post community and facilities/users are setting up their exit strategies.
And its a strategy. Buying into new software is expensive and time consuming.
Overreact much? FCP hasn't even been announced and your company is already talking about jumping ship? I call b.s. I'm in LA and I haven't heard anyone talking about switching anything. What needed features do you need that don't already exist?
Platform
Sep 13, 07:25 AM
WOW...I have one core....now 8 cores...:eek:
axual
Apr 7, 10:54 PM
I had called BB multiple times (6 times over two weeks), each time resulting in the answer that they were sold out. They had a reservation list however.
So, I walked into Best Buy just to look at the iPad 2. As I was discussing this, the BB rep said they had one which had been returned that was up at Customer Service desk. After checking, the Manager got involved because they wanted to make sure the SIM card had not been activated.
At the same time, unbeknownst to my discussion, some guy who had called earlier was told by the Customer Service desk a returned unit was there and he could have it. When I went up with the manager to check it, the other guy was there and expecting the returned unit to purchase.
So bottom line, I actually ended up not with the returned unit, but with a brand new iPad after the manager who didn't really want to deal with the other guy, said he had a new one because that the 48 hour window for a reservation holder had expired.
So my take: BB probably had more iPads than they said they did. I also wonder if the 48 hour reservation hold window was something Apple was aware of.
So, I walked into Best Buy just to look at the iPad 2. As I was discussing this, the BB rep said they had one which had been returned that was up at Customer Service desk. After checking, the Manager got involved because they wanted to make sure the SIM card had not been activated.
At the same time, unbeknownst to my discussion, some guy who had called earlier was told by the Customer Service desk a returned unit was there and he could have it. When I went up with the manager to check it, the other guy was there and expecting the returned unit to purchase.
So bottom line, I actually ended up not with the returned unit, but with a brand new iPad after the manager who didn't really want to deal with the other guy, said he had a new one because that the 48 hour window for a reservation holder had expired.
So my take: BB probably had more iPads than they said they did. I also wonder if the 48 hour reservation hold window was something Apple was aware of.
Dr.Gargoyle
Aug 11, 10:50 AM
These iPhone rumours continue to persist. I admit to being a sceptic, but maybe I'm wrong! I just hope that if they do do it, they do it well.
It is an absolute necessity for Apple to introduce something like the iPhone. Especially after the introduction of cellphones like e.g. SE W810i which basically includes a top-of-the-line 4Gb Nano. The swan song of portable-mp3-only-players has begun.
I am sure Rokr just was a big public hard/software test and not really intended to amaze the market as iPod once did.
The upcoming iPhone on the other hand... I guess THAT is a whole different story.
It is an absolute necessity for Apple to introduce something like the iPhone. Especially after the introduction of cellphones like e.g. SE W810i which basically includes a top-of-the-line 4Gb Nano. The swan song of portable-mp3-only-players has begun.
I am sure Rokr just was a big public hard/software test and not really intended to amaze the market as iPod once did.
The upcoming iPhone on the other hand... I guess THAT is a whole different story.
mrsir2009
Apr 19, 02:47 PM
Hey leave Samsung alone! They're my favorite tech company after Apple :)
generik
Sep 19, 01:15 AM
Haha, sounds like other people's disappointment amuses you. Feeding the fires of anticipation there... I can play along.
Any likelihood that we will see a laptop (NOT notebook) that can actually be used in one's lap without suffering from burns?!
Well it is not "other people's" disappointment, I know for a fact that if the nice HDD bay didn't make it into the next speedbump I'd be royally pissed. But yeah, somehow I have a really bad feeling that it is just going to be a chip swop.
Any likelihood that we will see a laptop (NOT notebook) that can actually be used in one's lap without suffering from burns?!
Well it is not "other people's" disappointment, I know for a fact that if the nice HDD bay didn't make it into the next speedbump I'd be royally pissed. But yeah, somehow I have a really bad feeling that it is just going to be a chip swop.
citizenzen
Mar 18, 09:06 PM
I am very unhappy that Obama did not get us out of a state of War. Which pacifist do you plan on voting for this next time around?
What pacifist ever has a realistic chance of becoming the next "commander-in-chief"?
That's why 5P's contention is so ridiculous.
Candidates must paint themselves as "strong" and capable of leading our military, otherwise there'd be little chance they'd be elected as president.
What pacifist ever has a realistic chance of becoming the next "commander-in-chief"?
That's why 5P's contention is so ridiculous.
Candidates must paint themselves as "strong" and capable of leading our military, otherwise there'd be little chance they'd be elected as president.
Nuck81
Dec 11, 12:31 PM
Got a DFGT yesterday.
I totally suck right now, I'm about six seconds off my usual lap times, but it takes the game to a completely new level. I really can't believe it has taken me this long to get a good wheel.
My future father in law is a custom carpenter and he is going to build me a mounting stand for my wheel. I'll post some pics when he gets it done.
If you get the opportunity, don't miss out on snagging yourself a wheel!!!
I totally suck right now, I'm about six seconds off my usual lap times, but it takes the game to a completely new level. I really can't believe it has taken me this long to get a good wheel.
My future father in law is a custom carpenter and he is going to build me a mounting stand for my wheel. I'll post some pics when he gets it done.
If you get the opportunity, don't miss out on snagging yourself a wheel!!!
tyroja00
Sep 19, 08:02 AM
Apple's reliability? Care to elaborate more specifically? Good high quality well designed never dying logic boards that run at 40-ish degrees Celsius for one? :p
Well I have had 5 PC laptops in the past 7 years, through work and personal use. Other than the IBM, I have had various unacceptable problems from frequent crashes to jacked-up touchpads that go where they please. My second hand PB has yet to do anything, not one crash. Also, I have taken apart my laptops (b/c I am a geek like that) and I must say that Apple laptops are a work of pure attention to detail. Finally, just read consumer reports for reliability. Apple smokes everyone. But, I also think that a lot of issues arise in PC's due to people not knowing how to maintain their computers and their computer's software.
Well I have had 5 PC laptops in the past 7 years, through work and personal use. Other than the IBM, I have had various unacceptable problems from frequent crashes to jacked-up touchpads that go where they please. My second hand PB has yet to do anything, not one crash. Also, I have taken apart my laptops (b/c I am a geek like that) and I must say that Apple laptops are a work of pure attention to detail. Finally, just read consumer reports for reliability. Apple smokes everyone. But, I also think that a lot of issues arise in PC's due to people not knowing how to maintain their computers and their computer's software.
rdowns
Apr 27, 04:41 PM
http://i55.photobucket.com/albums/g122/yg17/avatar_2961.gifhttp://i55.photobucket.com/albums/g122/yg17/avatar_2961.gifhttp://i55.photobucket.com/albums/g122/yg17/avatar_2961.gifhttp://i55.photobucket.com/albums/g122/yg17/avatar_2961.gifhttp://i55.photobucket.com/albums/g122/yg17/avatar_2961.gif
Link (http://motherjones.com/politics/2011/03/franklin-graham-obama-muslim-brotherhood-conspiracy-theory)
The evangelical son of one of America's most famous evangelists says that President Barack Obama has allowed the Muslim Brotherhood to become part of the US government and influence administration decisions.
In an interview last week with Newsmax.com, a conservative website (that pushes the Obama-was-born-in-Kenya conspiracy theory), [see clarification at the end of the article] Franklin Graham, an evangelist like his father, Billy Graham, claimed that the fundamentalist Islamic political group has burrowed into the Obama administration and is shaping US foreign policy. Sounding a bit like Glenn Beck, Graham explained:
The Muslim Brotherhood is very strong and active in our country. It's infiltrated every level of our government. Right now we have many of these people that are advising the US military and State Department on how to respond in the Middle East, and it's like asking a fox, like a farmer asking a fox, "How do I protect my henhouse from foxes?" We've brought in Muslims to tell us how to make policy toward Muslim countries. And many of these people we've brought in, I'm afraid, are under the Muslim Brotherhood.
Link (http://motherjones.com/politics/2011/03/franklin-graham-obama-muslim-brotherhood-conspiracy-theory)
The evangelical son of one of America's most famous evangelists says that President Barack Obama has allowed the Muslim Brotherhood to become part of the US government and influence administration decisions.
In an interview last week with Newsmax.com, a conservative website (that pushes the Obama-was-born-in-Kenya conspiracy theory), [see clarification at the end of the article] Franklin Graham, an evangelist like his father, Billy Graham, claimed that the fundamentalist Islamic political group has burrowed into the Obama administration and is shaping US foreign policy. Sounding a bit like Glenn Beck, Graham explained:
The Muslim Brotherhood is very strong and active in our country. It's infiltrated every level of our government. Right now we have many of these people that are advising the US military and State Department on how to respond in the Middle East, and it's like asking a fox, like a farmer asking a fox, "How do I protect my henhouse from foxes?" We've brought in Muslims to tell us how to make policy toward Muslim countries. And many of these people we've brought in, I'm afraid, are under the Muslim Brotherhood.
OutThere
Apr 27, 09:22 AM
Can you really blame them? They won't have a purpose in life without Birtherism.
Si Dieu n'existait pas, il faudrait l'inventer.
Si Dieu n'existait pas, il faudrait l'inventer.
skippy-fluff
Aug 25, 05:06 PM
The battery recall validator also rejected my battery, which is clearly in the range advertised on the web site. When I called the support lines yesterday, they didn't even try to take the call. Today I got through, and I got told by "Rachel" that there were a small number of batteries in the ranges that were manufactured by someone other than Sony. She couldn't tell me who, and when I asked for further information, she escalated the call.
The next guy, whose name I didn't catch, basically said the same thing. When I explained that I would like something from Apple indicating that the public listing on the recall didn't apply to me, he said that sometime in the future (unstated) this will get updated on the website. Since my primary reason for wanting it is to avoid potential airline troubles, that wasn't too great answer. His next suggestion, to print the validation failure, was funny, but not very practical. I fly about once a week, and I've already seen the dell guys being asked not to work on the plane. I don't want to be in that club, so I was pretty insistent that they write something down.
I asked them to send me something (even by fax) that simply said that my battery was not subject to recall, despite the fact it fell into the consumer product safety commission recalled range and Apple announced range (still up, with no amendment, by at https://support.apple.com/ibook_powerbook/batteryexchange/index.html). He could not.
I next got sent to Kelly, in customer service, whose attitude was about the least customer-service related of any of them. She tried to read out the web site to me, and got very frustrated when I pointed out that it did not say what she wanted it to say. It does not say that there are batteries in the ranges that are fine. It says at least twice that if you have a battery in the range you should send for a replacement and not use it. I pointed out to her that the trouble ticket I'd opened covered the ground nicely, and that all I wanted was a statement of the result: "Apple's support staff has worked with this customer and has established that the battery Serial No. XXXX is not subject to the recall on Sony-produced batteries". Or whatever language they like.
She agreed that this was truth, but said she could not provide any documentation. She also declined to escalate further.
Given that the validator has said no to people who should have gotten yes, relying on it as the last word is a bad idea. Get a real person on the phone. But even then, be prepared for frustration if you would like
anything but an oral assurance that the battery you have is good.
The next guy, whose name I didn't catch, basically said the same thing. When I explained that I would like something from Apple indicating that the public listing on the recall didn't apply to me, he said that sometime in the future (unstated) this will get updated on the website. Since my primary reason for wanting it is to avoid potential airline troubles, that wasn't too great answer. His next suggestion, to print the validation failure, was funny, but not very practical. I fly about once a week, and I've already seen the dell guys being asked not to work on the plane. I don't want to be in that club, so I was pretty insistent that they write something down.
I asked them to send me something (even by fax) that simply said that my battery was not subject to recall, despite the fact it fell into the consumer product safety commission recalled range and Apple announced range (still up, with no amendment, by at https://support.apple.com/ibook_powerbook/batteryexchange/index.html). He could not.
I next got sent to Kelly, in customer service, whose attitude was about the least customer-service related of any of them. She tried to read out the web site to me, and got very frustrated when I pointed out that it did not say what she wanted it to say. It does not say that there are batteries in the ranges that are fine. It says at least twice that if you have a battery in the range you should send for a replacement and not use it. I pointed out to her that the trouble ticket I'd opened covered the ground nicely, and that all I wanted was a statement of the result: "Apple's support staff has worked with this customer and has established that the battery Serial No. XXXX is not subject to the recall on Sony-produced batteries". Or whatever language they like.
She agreed that this was truth, but said she could not provide any documentation. She also declined to escalate further.
Given that the validator has said no to people who should have gotten yes, relying on it as the last word is a bad idea. Get a real person on the phone. But even then, be prepared for frustration if you would like
anything but an oral assurance that the battery you have is good.
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